Frequently Asked Questions
Are there any age restrictions?
We do not provide face painting or glitter tattoos to any children under the age of 3 because their skin is still developing and most paints/glues are not recommended or considered safe for under 3's.
What kinds of products do you use?
We use professional cosmetic grade face paints. These are FDA compliant and non toxic. They are hypoallergenic and contain antimicrobial and antifungal properties.
Our glitter tattoos are applied using a medical grade glue which is safe for use on skin as well as cosmetic grade glitter. If you have any questions about the products we use please don't hesitate to ask.
I have more guests than I expected. Can you stay longer?
Possibly. If you realize that you have additional guests but your booked time is almost over and would like to extend please ask your artist. If they're available to stay longer they will. You will be billed for the additional time at 1.5x the hourly rate. However please be aware that we may have events scheduled after yours and we need to leave time to sanitize our equipment and get to our next client.
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How do I remove the facepaint/glitter tattoo?
Face paint can be removed with soap and water. We do not recommend using baby wipes as some can cause irritation to the skin. If some of the face paint colors are leaving a stain we recommend using coconut or olive oil on a damp cloth to remove.
Glitter tattoos can be removed with rubbing alcohol. Let it sit on a cloth or wipe over the tattoo design for 1-2 mins for easier removal.
What is the setup process?
We arrive 20-25 minutes before the start of your booked time to make sure we get set up properly and can maximize your time and experience. If your event is outdoors we will need to set up with a shelter from the elements. We can provide a canopy if one will not be available at the event location - please request this at the time of booking (additional fees may apply).
Can you provide face painting/glitter tattoos for a specific theme?
Yes, we can provide themed tattoos and painting however these must be confirmed at the time of booking. Due to availability of materials we cannot accept last minute changes or theme requests.
What area do you operate in?
Our typical working location is within 15 miles of downtown Cary, NC. We do accept event bookings outside of this area but they may incur a travel fee.
What happens if bad weather affects my outdoor event?
For outdoor events we typically suggest a sheltered area which protects guests from the elements during their time with the artist. However we highly recommend having an alternate plan for your event in case of bad weather. We understand though that sometimes situations occur outside of your control. If you need to cancel, you can give notice via phone call, voicemail, text message, or email. Your deposit is non-refundable, but we can apply it to a future event if you book within 30 days.
Are you insured?
Yes, we are a fully insured face painting service and the policy can be provided upon request.
How do I know my booking is confirmed?
A booking is considered confirmed when the deposit has been received; a confirmation email will be sent to the client with a receipt. The deposit will be 50% of the total booking fee. All fees must be paid by electronic payment (Venmo, bank transfer, Apple pay, credit card).
The deposit is due immediately to secure the reservation and the total remaining balance will be due on the day of the event.
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What is the cancellation policy?
Bookings cancelled for any reason less than 7 days prior to the event date will forfeit the deposit. If due to unforeseen circumstances the artist(s) are unable to attend an event then we will do our best to find a replacement. If we are unable to fulfill our booking we will refund the deposit in full